We're Here to Help, 24/7
Questions about a doctor, an order, or your account? Our Nigeria-based support team responds fast — because health questions can't wait.
Send Us a Message
Fill out the form and our team will get back to you within 24 hours — usually much sooner.
Our Regional Offices
Walk-in support available at our three regional hubs across Nigeria.
Port Harcourt
📍 4th Floor, Genesis Centre, Olu Obasanjo Rd, Port Harcourt, Rivers State
📞 +234 805 936 3013
🕐 Mon–Sat, 8am–6pm
Lagos
📍 12 Adeola Odeku Street, Victoria Island, Lagos
📞 +234 805 936 3013
🕐 Mon–Sat, 8am–6pm
Abuja
📍 Plot 23, Gana Street, Maitama, Abuja, FCT
📞 +234 805 936 3013
🕐 Mon–Sat, 8am–6pm
Frequently Asked Questions
Our support team typically responds within a few hours during business hours, and within 24 hours at most. For urgent matters, please use WhatsApp or call our support line directly.
Select "List My Practice" above and submit your details along with your MDCN license number. Our verification team will review your credentials within 3–5 business days before activating your profile.
Select "Pharmacy Order" as your reason above, or email orders@mydoctor247.com.ng with your order number. Our pharmacy support team handles these inquiries separately for faster resolution.
No. This form is for general support and is not monitored in real-time. If you have a medical emergency, call our 24/7 emergency line at 0805-9363-3013 or go to your nearest hospital immediately.
Currently our physical offices are in these three cities, but our platform and delivery network cover all 36 states. We're expanding our regional office footprint as we grow.